The federal competition and consumer protection act 2019. Establishment and composition of the consumer protection council, etc. Further the consumer protection council need to embark on sustained sensitization of consumers on their rights and also push for the amendment of specific sections of the cpc act to give aggrieved consumers unfettered access to courts to pursue their rights. Consumer protection in nigeria under the sale of goods law. Consumer rights protection and the nigerian state by ahmed.
An inaugural lecture delivered at the university of nigeria, nsukka. Perspectives on consumerism and consumer protection act in. Box 15 from safe harbour to privacy shield among the 34 oecd member countries, 32 had implemented comprehensive data protection laws as of early 2016. In nigeria, this is provided for in the consumer protection council act, under chapter c25, laws of the federation of nigeria 2004. The act provides for the establishment of the consumer protection council cpc and empowers it to uphold these rights for every nigerian no matter your social standing. Everything you need to know about the federal competition and. Part i establishment of consumer protection council etc. Assent 26th may, 2006 commencement 1st july, 2006 1. The role of the nigerian consumer protection council act in. Pdf this study examines the protection of nigerian consumers with.
Fraud awareness week encouraging kiwis to stop and think is this for real. At the outset of the practice it was rift with abuses on the part of the lenders as desperate borrowers had no choice but to accept oppressive terms. An appraisal of the legal regime available for the protection of consumers of. An appraisal of the role of the consumer protection. Federal competition and consumer protection act assets. Pdf consumer protection notes zaiba official academia. Consumer protection council act nigerian law intellectual. Consumer rights and protection laws are essential in nigeria to check and regulate the excesses of businesses and individuals against the nigerian consumer.
Money lending is an indispensible consumer credit device in nigeria as it is elsewhere. Personal data protection in nigeria data protection is the legal mechanism that ensures privacy. Out of the few that are aware, an even smaller number have an idea of how to enforce such rights. Online shopping and consumer protection in nigeria march 9, 2015 december 27, 2015 iheanyi nwankwo consumer protection, ict law with over 70 online shops in existence in nigeria, icts have made it increasingly possible for distance selling to thrive in the country. This can be argued on the basis of fast enactment of consumer protection laws in almost all part of the world.
Consumer protection, therefore, refers to laws and other forms of government regulation designed to protect the rights of consumers. Other regulators also provide some limited support to the consumer but their focus is on the growth of their various sectors. The act applies to all commercial activities carried out or having an effect in nigeria and includes. It is an act to provide for the establishment of the consumer protection council and for matters connected therewith. Online shopping and consumer protection in nigeria ict and. Research report on the state of consumer protection in nigeria. We shall examine consumer protection under the sale of goods law which is legislation enacted to safe guard the rights of consumers and also to ensure. In the years following, other laws refined consumer rights, spelling out how the government can access bank customers information, how banks treat borrowers and the way banks handle customer deposits. Regulatory implications for merger transactions in nigeria. The moneylenders ordinance 1927 was enacted at the federal level to check these abuses. Entities that promote consumer protection include government organizations such as the federal trade commission in united states, selfregulating business organizations such as the better business bureaus in the us, canada, england, etc. December, 1986 an act to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers disputes and for matters connected therewith. Nigeria, to promote and protect the interest of consumers over all products and services.
Subsequently, the various states of nigeria enacted their own. The act prohibits unfair business practices or abuse of dominant market position by any company, as well as any agreement to restrain competition such as agreements for price fixing, price rigging, collusive tendering etc. These consumer rights are fully backed by law as provided for in the consumer protection council act, under chapter c25, laws of the federation of nigeria 2004. How protected are nigerian consumers by the consumer. Person means any natural person or legal entity, including corporations, unincorporated associations, partnerships, or bodies corporate existing under or authorized by the laws of either the united states, its states, or its territories, the laws of nigeria, or its territories, or the laws of other. The federal trade commission, or ftc, serves as our nations. The 8 consumer rights of every nigerian nigeria consumers. Application part ii the competition and consumer protection commission 4. Other agencies saddled with the duties of consumer protection in various specific sectors are. However, the new act applies to all businesses in nigeria and supersedes all laws on competition and consumer protection, except the constitution of the federal republic of nigeria 1999. The widespread lack of awareness, coupled with other factors in favour of the. Cpc is the only agency with the sole mission of providing succour to the demand side of the economy. Also identified was the existence of predatory debtors in the banking system whose modus operandi involved the abandonment of their debt obligations in some banks only to contract new debts in other banks.
In nigeria, there exist some specialised law reports in fields such as. Continuation and renaming of zambia competition commission 5. Consumer protection in market transactions in nigeria business. Consumer protection an act to make provision for the greater protection of consumers, to establish a consumer protection commission and for the functions and powers of that commission and related matters. Consumer protection council need to embark on sustained sensitization of consumers on their. Secton 32, consumer protection act, cap c 25 laws of the federation of nigeria, 2004. Cpc is established under consumer protection council act, cap 25, 2004 laws of the federation of.
Mar 09, 2015 online shopping and consumer protection in nigeria march 9, 2015 december 27, 2015 iheanyi nwankwo consumer protection, ict law with over 70 online shops in existence in nigeria, icts have made it increasingly possible for distance selling to thrive in the country. Federal competition and consumer protection commission. Odds against the lagos consumer protection law vanguard news. Consumer protection is a group of laws and organizations designed to ensure the rights of consumers, as well as fair trade, competition, and accurate information in the marketplace. In light of this, the nigerian consumer protection council cpc, whose aim is to protect and enhance consumers interest through information, education and enforcement of appropriate standards for goods and services was established by act no. Consumer protection act 68 of 2008 south african government. Assessment is made on the works of writers on consumer protection like law of consumer protection by felicia monye, consumer protection law by ikhide ehighelua and different kinds of consumer laws relevant to our study written by these authors are examined in the light of what is obtained in nigeria. Federal competition and consumer protection act, 2018. In the same vein, nigeria has enacted the consumer protection council act with the aim to protect consumers from unscrupulous suppliers, unfair market. Through consumer protection, the government ensures that consumers derive maximum satisfaction from the services available in the market. Chapter xiii, box 15 replace box 15 with the box below. Protection council of nigeria cpc established by the act c25 of 2004. Pdf consumer rights, consumer protection and public policy in.
The role of the nigerian consumer protection council act. A law known as the lagos state consumer protection committee law, cap l15, laws of lagos, 2003, was enacted and activated in year 2008 with the inauguration of the lagos state consumer protection committee lscpc on the 27th february, 2008. A fresh topic not listed on our website cost 50,000 continue reading the role of consumer protection council in the protection of consumers rights in. Consumer protection laws are federal and state statutes governing sales and credit practices involving consumer goods. Legal framework for consumer protection in nigeria. Consumer protection legal definition of consumer protection. Most nigerian consumers are unaware of their consumer rights. The contemporary era is marked as the era of consumers. It started with the consumer credit protection act of 1968, when congress moved to shield consumers and their financial records from abuse. Nlipw trademark law volume 1 number 20 edigest product liability and consumer protection disputes content. Consumer protection can be viewed as the totality of efforts geared at preventing consumer exploitation. Everything you need to know about the federal competition. Second, consumers awareness of consumer protection laws is rather low, which results in absence of litiga tions against sellers even in cases of obvious. No country can knowingly or unknowingly disregard the interest of the consumers.
Consumer protection council act laws of the federation of nigeria. At the time of writing, the turkish parliament has passed a. Mar 19, 2019 the federal competition and consumer protection act 2019. Lagos state has scored another first, being the pioneer state to delineate a law for consumer protection, expected to guard against the exposure to harmful usage of goods and exploitation by. The introduction of a codified set of competition rules into nigerias regulatory oversight framework came as a long anticipated change, to ensure that market. This act may be cited as the consumer protection act. The consumer protection council is the body saddled with the responsibility of the protection of the rights of consumers in nigeria. The logical conclusion that readily flows from the context analysis of this study is that the courts, relevant consumer protection statutes and regulatory agencies have failed to offer the desired and much expected protection to the. Jul 20, 2017 there are numerous laws enacted for the protection of consumers in nigeria and such laws includes the following, food and drug act, standard organisation of nigeria act, criminal code act etc.
Most of the consumers in nigeria are ignorant of the existing laws that protect them more especially the final consumers who are yet to know the existing consumer protection agencies and laws that protect them as well as its implication. Consumer protection framework central bank of nigeria. Project topic on consumer protection laws in nigeria. Such statutes prohibit and regulate deceptive or unconscionable advertising and sales practices, product quality, credit financing and reporting, debt collection, leases, and other aspects of consumer transactions. The late 1980s and early 1990s witnessed rising nonperforming credit portfolios in banks and these significantly contributed to the financial distress in the banking sector. Project topic on consumer protection laws in nigeria and.
The nigerian federal competition and consumer protection act, 2018 act was signed into law by president muhammadu buhari in february 2019. Online shopping and consumer protection in nigeria ict. Product liability and consumer protection disputes in nigeria. Most nigerian consumers are not aware of relevant laws that protect. Money lending law and regulation of consumer credit in nigeria. It also repeals the consumer protection council act cap c25 laws of the federation of nigeria 2004 and sections 118 128 of the investments and securities act cap i24, laws of the federation of nigeria 2014 dealing with merger control. Consumer protection framework 12 a the consumer protection council. The federal role in aviation consumer protection congressional research service 1 introduction the deregulation of the airline industry in the united states in 1978 eliminated governmental control over most business practices of airlines. Consumer protection council act chapter c25 decree no 66 of 1992 laws of the federation of nigeria 23rd day of november 1992 the federal military government hereby decrees as follows.
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